Ditch the Guesswork: How Data Can Transform Your Marketing Game

Nearly two-thirds (62%) of customers say their favorite brands treat them as individuals (Marigold, 2024). When you create experiences that resonate with your customers, you win their loyalty. That requires more than experience and gut instinct. It requires data. Continue reading “Ditch the Guesswork: How Data Can Transform Your Marketing Game”

Motivate Consumers With Direct Mail – From Perusing to Purchasing

In today’s digital age, does direct mail still have the power to influence buyers’ decisions? According to research from the United States Postal Service, the answer is yes. Eighty-nine percent (89%) of mail recipients say that relevant direct mail has moved them to take some kind of action. Continue reading “Motivate Consumers With Direct Mail – From Perusing to Purchasing”

Why Do Customers Join Loyalty Programs? It Might Not Be Why You Think

When you pass colorful signage promoting a store’s loyalty program or receive a postcard reminding you to redeem the rewards points you’ve earned from your favorite brand, does this prompt you to think about the benefits of your own loyalty program? If not, perhaps it should. Continue reading “Why Do Customers Join Loyalty Programs? It Might Not Be Why You Think”

Making Sense of Omni, Multi, Cross, and Integrated Channel Marketing

As you seek to break through the marketing clutter, the more channels, the better. Pairings such as print with email, email with social media, and social media with print will result in higher response rates than any single channel alone. As you plan your efforts, you may wonder about the terms “omnichannel marketing,” “multichannel marketing,” “cross-channel marketing,” and “integrated marketing.” What are the differences between them? Is one approach better than another? Let’s take a look and find out. Continue reading “Making Sense of Omni, Multi, Cross, and Integrated Channel Marketing”